We respect your personal information and this Privacy Policy explains how we handle it.
Personal Information types
We collect the names, email and mobile numbers of Brokers, Lenders, Valuers, Solicitors.
We do not collect credit information.
We do not collect personal information of Borrowers. We collect metric information concerning loans such as amounts, rates and standardised categorisations but it is anonymised by being untied to a name or address.
Collection
There are many ways we obtain information, including when you fill out a form with us, when you call us, email us, when you use our platform or by performing searches on the ASIC or Torrens Registers.
Where we receive unsolicited personal information about you, we’ll check whether this information is reasonably necessary for our functions or activities. If it is, we’ll handle this information the same way we do with other information we seek from you. If not, we’ll disregard it.
Data Security
The security of your personal information is important to us and we take reasonable steps to protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure.
We store information with third party data storage providers.
Use and Disclosure
Collecting your personal information allows us to provide you the range of products and services you’ve asked for. This means we can use your information to:
- provide you with information about our services
- consider your request for our services, including your eligibility
- publish your information on our platform
We may need to share some of your information with organisations outside Australia.
Access and Correction
You can ask us for the personal information that we hold by emailing us info@omicron.net.au
We’ll give you access to your information in the form you want it where it’s reasonable and practical. We may charge you a small fee to cover our costs, but we’ll always check with you first.
You should also contact us if you think there’s something wrong with the information we hold about you. We will try to correct it. If you are worried that we have given incorrect information to others, you can also ask us to tell them about the correction.
Complaints
If you have a complaint about how we handle your personal information, we want to hear from you. You are contact us by submitting an online compliments to info@omicron.net.au.
If you still feel your issue hasn’t been satisfactorily resolved, then you can raise your concern with the Office of the Australian Information Commissioner www.oaic.gov.au/privacy
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