Ratings & Reviews
Investors and brokers are both required rate each other on completed loan transactions. The rating system is 1-5 stars. The average ratings, as well as specific ratings for individual loans, are viewable to counterparties viewing an investor or broker’s profile. This assists investors and brokers in deciding whether they want to deal with a counterparty.
Investors and brokers can leave a written review in relation to a settled loan. This is then available to anyone viewing the broker or lender’s profile. There is a right of reply to reviews. Unfair or rude reviews can be reported and removed.